Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us. Please use the link below to complete a form and send us your ideas. Use this form only for comments and suggestions on how we can improve our service.

For medical issues or official complaints, please call reception to make an appointment.

Send us your suggestions here

Want to make a complaint to the commissioner of the service?

We aim to give the best service possible, but if you have a complaint or concern about the service you received, please let us know. We have a complaints procedure that meets national criteria.

How to Complain

To complain about primary care services in North Central London, contact the North Central London Integrated Care Board (NCL ICB) instead of NHS England.

You can contact NCL ICB by:

  • Telephone: 020 3198 9743
  • Email: [email protected]
  • Post: North Central London Integrated Care Board Complaints Team Laycock PDC Laycock Street London N1 1TH

For more information visit How you make a complaint about primary care services is changing on 1 July 2023 – North Central London Integrated Care System (nclhealthandcare.org.uk) page