City Road Medical Centre
Accessibility Statement
Helping Patients with Mobility and Wheelchair Needs
There is a long ramp to the main entrance for wheelchair users. The corridors are wide enough for mobility scooters and wheelchairs. The medical centre is all on one level.
Helping Patients with Seeing and Hearing Needs
There is a hearing induction loop at Reception, and a portable one for use in clinical rooms if needed. Staff can help patients with disabilities around the practice. We offer help for patients with seeing and hearing problems. We can provide documents with larger letters if needed. A sign language interpreter can be arranged.
Helping Patients with Learning Disabilities
Patients with learning disabilities get special care, yearly check-ups with their regular doctor or a special doctor for learning disabilities. Appointment times are flexible. There are easy-to-read documents and care plans.
Other Helpful Information
There is no parking, but the medical centre is well situated for public transport.
Bus routes: 43, 214 and 205. Nearest tube station: Old Street.
Share your Feedback!
Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.
Non-urgent advice: Out of Hours & Emergency Services
During out-of-hours, you can access our I: HUB services from 6:30 p.m. to 8:00 p.m. every evening and throughout the day on weekends. Fill in the online form or call 020 7336 8170, where our caring navigators will gather the necessary medical information and we will offer you the right care at the right time.111 is the NHS non-emergency number. It’s fast, easy and free.
Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening EMERGENCY, please dial 999